Cognifys

Services

Maintenance & Support

We keep your website and app running smoothly.

Websites and apps need regular care to stay fast, secure and working. We take care of the updates, fixes and monitoring so you can focus on your business.

Illustration of a security shield, a system health checklist, software updates and cloud backup
What’s included

What you get with our maintenance & support service.

Regular updates

Software, plugin and security updates kept current.

Security and backups

Monitoring and backups so you can recover if something goes wrong.

Performance checks

Speed checks and fixes to keep pages loading quickly.

Bug fixes

Problems found and fixed promptly.

Content and small changes

Updates and small improvements when you need them.

Analytics support

Help keeping tracking and reporting working.

Who it’s for

Businesses with a live website or app and no developer on hand to look after it.

How we work

  1. Health check. We review your site or app to understand its condition.
  2. Agree what is covered. You know what is included before we start.
  3. Regular care. Updates, monitoring and backups on an ongoing basis.
  4. Fix and improve. We fix issues and make improvements as needed.
Common questions

Maintenance & Support: your questions answered.

Yes. We start with a review of the site or codebase to understand its condition.

We agree this with you before starting, so you know exactly what is included.

Response expectations are agreed upfront as part of your support arrangement.

We can discuss both ongoing support and one-off help. Contact us with what you need.

Ready to talk about your project?

Tell us about your project and we will show you how we would approach it, free of charge and with no obligation.

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